To enter this website, please confirm that you are an 18+ smoker/vaper AND an existing IQOS customer.

CONFIRM

You must be 18 or over to access materials on this site

We Care

To purchase products from this website, you need to provide hard age verification you are 18+.

Our e-liquid and heated tobacco vaping products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free and contain nicotine, which is a highly addictive substance. No sale to persons under the age of 18.
For more information read our Privacy Policy.

REGISTRATION & PROFILE - FAQs

Please go to your profile, click on and untick the box that says "I agree to receive information and commercial offers related to tobacco products “. Then, click on SAVE.

If you wish to delete your profile, please get in touch with our Customer Care Team. You can reach us using one of the following options:

Phone: 0800 810 433

Email: contact@iqos.co.nz

Live chat: Click on the black chat icon at the bottom right on this page to get in touch (Monday to Friday 9AM to 6PM).

You can change your personal data via this website, go to your profile here or contact our Customer Care Team.

Our dedicated Customer Care team is here for you. You can get in touch using one of the following options:

Phone: 0800 810 433

Email: contact@iqos.co.nz

Live chat: Click on the black chat icon at the bottom right on this page to get in touch (Monday to Friday 9AM to 6PM).

IQOS contains nicotine, which is a highly addictive substance. No sale to persons under the age of 18.