To enter this website, please confirm that you are an 18+ smoker/vaper AND an existing IQOS customer.

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You must be 18 or over to access materials on this site

We Care

To purchase products from this website, you need to provide hard age verification you are 18+.

Our e-liquid and heated tobacco vaping products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free and contain nicotine, which is a highly addictive substance. No sale to persons under the age of 18.
For more information read our Privacy Policy.
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Get in touch

Our dedicated NZ-based customer care team is here for you. Get in touch using one of the following options.

Monday to Friday, 9am to 6pm

  • Chat

    Live chat

    Click on the icon to chat with us.

    Let's chat
  • SMS

    SMS

    Free text "Support" to 5998

    Text us
  • Phone

    Phone

    Give us a call on 0800 810433

    Call us
  • Email

    Email

    Email us on contact@iqos.co.nz

    Email us
  • Give us a ring

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