To enter this website, please confirm that you are an 18+ smoker/vaper AND an existing IQOS customer.

CONFIRM

You must be 18 or over to access materials on this site

We Care

To purchase products from this website, you need to provide hard age verification you are 18+.

Our e-liquid and heated tobacco vaping products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free and contain nicotine, which is a highly addictive substance. No sale to persons under the age of 18.
For more information read our Privacy Policy.

CLICK AND COLLECT - FAQs

You can collect your order from the Newmarket store (215 Broadway, Newmarket, Auckland 1023).

You can collect your order from the store an hour after you have completed your order.

You can collect your order the next day after 10 am. Any orders made after 4 pm need to be picked up the next day after 10 am.

Unfortunately, you can't track your order. You will get an order confirmation email. Please share your order confirmation email with our friendly in-store team and they will contact you when your order is ready to be collected. If you have any question, please contact our customer service team 0800 810 433

We will hold your order for 14 days. We will make several attempts to contact you.

Yes, they need to be 18+ and you need to ensure they provide the order confirmation email when collecting the orders from the store.

IQOS contains nicotine, which is a highly addictive substance. No sale to persons under the age of 18.