CLICK AND COLLECT
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Where do I pick up my order?
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You can collect your order from the Newmarket store (215 Broadway, Newmarket, Auckland 1023).
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When can I pick up my order?
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You can collect your order from the store an hour after you have completed your order.
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What if I order outside of store operating hours?
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You can collect your order the next day after 10 am. Any orders made after 4 pm need to be picked up the next day after 10 am.
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Can I track my order?
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Unfortunately, you can't track your order. You will get an order confirmation email. Please share your order confirmation email with our friendly in-store team and they will contact you when your order is ready to be collected. If you have any question, please contact our customer service team 0800 810 433.
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How long will you hold my order for?
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We will hold your order for 14 days. We will make several attempts to contact you.
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Can I get someone else to pick it up?
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Yes, they need to be 18+ and you need to ensure they provide the order confirmation email when collecting the orders from the store.
5 on us.