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FAQ

REFER A FRIEND

What is IQOS CLUB?
REFER A FRIEND is a program where you can share your love for IQOS and the benefits of a smoke-free life with your friends*. By doing so, your friends* will receive a $20 off their first IQOS device purchase. And when they do, you’ll get $25 voucher code to use at our selected key partners as well! The more friends* you refer, the more vouchers you may receive.

To use this feature, you must login as a registered user or create a Login account here.

*Your friend must be a smoker or vaper over the age of 18.
How to share IQOS with a friend*?
1. Go to REFER once you have logged into your account.
2. Share with your friends* by entering your friend’s name and their email address.
3. Your friend* will receive a voucher code worth $20, that they can use on their first IQOS device purchase on our website.

*Your friend must be a smoker or vaper over the age of 18.
How and when can I claim my voucher codes for use at key partners?
Once your friend has used their $20 voucher code, you will receive an email to our catalogue of key partners. And you can claim the voucher from your REFER A FRIEND dashboard by clicking on the claim voucher button.

You will receive a final confirmation and a copy of your electronic voucher via your registered email. Terms of use and validity shall be determined by the key partners.
How long does the voucher codes last?
Your friend* can use their voucher code within 7 days upon receipt.

The validity of your reward voucher will be determined by the key partners’ terms and conditions.

*Your friend must be a smoker over the age of 18.
Can I check status of my referrals?
Yes, you can monitor your pending, expired and successful referrals by logging in at nz.iqos.com and accessing your dashboard in REFER.
This site contains information on a product containing tobacco and is reserved for smokers over 18 years old residing in New Zealand.
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