
Try an IQOS device at home for 14 days.
Smokers can trial an IQOS heated tobacco vaping kit, free, for 14 days.
Why switch to Heated Tobacco Vaping?
No smoke smell
No more cigarette smoke smell affecting you and others.
Save by switching
Smokers switching completyely to a vaping product, or heated tobacco product, will save money compared to comtinued smoking.
A better alternative
IQOS is a better alternative to continued smoking, emitting on average, 95% lower levels of harmful chemicals compared to cigarettes.*
How does the 14-day trial work
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Choose your device
Select and checkout your IQOS device.
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Trial 14 days
Trial an IQOS heated tobacco vaping kit, free, with no obligation to purchase*.
*IQOS only works with HEETS tobacco sticks (sold separately). -
Get support
Get one-on-one support from our team of experts during your trial.
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Keep or return device
You have 7 calendar days from the end of your trial to either buy or return the device to us.
$0 up front*
$49 after 14 days if you choose to keep it.
Refreshed devices come fully tested and quality-checked by expert technicians in Japan.
Earn 10 IQOS Rewards Dollars if purchased after the trial.
*IQOS only works with HEETS tobacco sticks (sold separaterly).
Helpful information
The IQOS 14 Day Trial lets smokers experience an IQOS kit with no upfront cost*. If you decide to keep your kit, a charge wil be made to your registered credit card within one week of the 14-day trial ending.
* IQOS only works with HEETS tobacco sticks (sold separaterly).
Once you receive your IQOS kit, you will have 14 days to explore and trial your device.
When the end of your 14-day trial approaches, you will be contacted by email and/or phone to see if you intend to keep or return your IQOS kit. If you decide to keep your IQOS kit, we'll charge the cost of the kit to your registered credit card within a week after the end of your trial.
If you decide that IQOS is not for you, just let us know and you can return the kit using the prepaid pack provided. Please retain the ticket number for tracking and verification purposes in case the returned kit is lost in transit.
Yes, you can. Please contact Customer Support on 0800 810 433, or talk to us via live chat Monday to Friday (9am – 6pm).
This usually happens up if you’ve previously trialed an IQOS kit. If in error, please contact Customer Support on 0800 810 433, or talk to us via live chat Monday to Friday (9am – 6pm).
Important information:
* "95% less" represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F). It does not necessarily equal 95% reduction in risk. IQOS is not risk-free.
**PMI Financials or estimates, IQOS user panels and PMI Market Research. Status as of March 2020. IQOS users who have completely quit cigarettes and for whom PMI tobacco sticks represent at least 70% of their past 7-day heated tobacco consumption.