To enter this website, please confirm that you are an 18+ smoker/vaper AND an existing IQOS customer.

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You must be 18 or over to access materials on this site

We Care

To purchase products from this website, you need to provide hard age verification you are 18+.

Our e-liquid and heated tobacco vaping products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free and contain nicotine, which is a highly addictive substance. No sale to persons under the age of 18.
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Free delivery within NZ for orders over $49.

Try an IQOS device at home for 14 days.

Smokers can trial an IQOS heated tobacco vaping kit, free, for 14 days.

Start your trial

Why switch to Heated Tobacco Vaping?

No smell

No smoke smell

No more cigarette smoke smell affecting you and others.

Save more

Save by switching

Smokers switching completyely to a vaping product, or heated tobacco product, will save money compared to comtinued smoking.

Better alternative

A better alternative

IQOS is a better alternative to continued smoking, emitting on average, 95% lower levels of harmful chemicals compared to cigarettes.*

How does the 14-day trial work

  • Choose your device

    Choose your device

    Select and checkout your IQOS device.

  • Enjoy a 14-day trial

    Trial 14 days

    Trial an IQOS heated tobacco vaping kit, free, with no obligation to purchase*.

    *IQOS only works with HEETS tobacco sticks (sold separately).

  • Get support

    Get support

    Get one-on-one support from our team of experts during your trial.

  • Keep or return device

    Keep or return device

    You have 7 calendar days from the end of your trial to either buy or return the device to us.

$0 up front*
$49 after 14 days if you choose to keep it.

TRY DEVICE FOR FREE

Refreshed devices come fully tested and quality-checked by expert technicians in Japan.

Earn 10 IQOS Rewards Dollars if purchased after the trial.

*IQOS only works with HEETS tobacco sticks (sold separaterly).

Helpful information

The IQOS 14 Day Trial lets smokers experience an IQOS kit with no upfront cost*. If you decide to keep your kit, a charge wil be made to your registered credit card within one week of the 14-day trial ending.
* IQOS only works with HEETS tobacco sticks (sold separaterly).

Once you receive your IQOS kit, you will have 14 days to explore and trial your device.

When the end of your 14-day trial approaches, you will be contacted by email and/or phone to see if you intend to keep or return your IQOS kit. If you decide to keep your IQOS kit, we'll charge the cost of the kit to your registered credit card within a week after the end of your trial.

If you decide that IQOS is not for you, just let us know and you can return the kit using the prepaid pack provided. Please retain the ticket number for tracking and verification purposes in case the returned kit is lost in transit.

Yes, you can. Please contact Customer Support on 0800 810 433, or talk to us via live chat Monday to Friday (9am – 6pm).

This usually happens up if you’ve previously trialed an IQOS kit. If in error, please contact Customer Support on 0800 810 433, or talk to us via live chat Monday to Friday (9am – 6pm).