1. Tap the button on your IQOS ILUMA ONE to check your battery level. If the level is low then charge the device with the power adaptor that comes together with the device. If the battery is completely discharged, it can take up to 90 minutes.
2. By pressing the button for four seconds you can turn the device ON/OFF.
3. Slide the cap to open and gently insert a TEREA tobacco stick to the line on filter with filter facing outside as seen in the video. Press the button for at least 1 second until IQOS ILUMA ONE vibrates and Status Light(s) pulse(s). Keep the TEREA stick in position during the preheating. Start using once IQOS ILUMA ONE vibrates and Status lights stay fixed.
4. When you feel another vibration and only one Light pulsing white, your IQOS time is nearly up (30 sec or 2 puffs remaining). Slide to close the cap.
Good to know
- During use, the experience will stop if the TEREA stick is removed from your IQOS ILUMA ONE.
- The IQOS ILUMA ONE will stop if the ambiant temperature is out of range (0℃⁓40℃). If so, all lights blink twice in white and then switch off. If the ambient temperature is low, try warming the device in your hand for at least a minute.
1. Tap the button on your IQOS ILUMA ONE to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge.
2. Charge the IQOS ILUMA ONE with the power adaptor that comes together with the device. For a full charge, plug the device for at least 90 minutes. When full, all lights will stay solid white and then turn off.
Make sure you only use TEREA tobacco sticks with your IQOS ILUMA ONE. They are single use so ensure you do not reinsert a used one.
Charging your IQOS ILUMA ONE on a daily basis is the best way to ensure you can always enjoy your IQOS. Always charge the IQOS ILUMA ONE with the manufacturer-approved power adapter.
Contact our NZ-based customer care team on 0800 810 433 or text “support” to 5998
Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.
IQOS Customer Support
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