TRY IQOS FOR
By heating and not burning tobacco, IQOS gives real tobacco taste while emitting 95% less harmful chemicals than cigarettes**.
Try before you buy - discover all the benefits of IQOS Heated Tobacco with no obligation. It’s time to choose a better alternative to cigarettes and we’re here to help you every step of the way.TRY NOW
DISCOVER A BETTER CHOICE
A BETTER CHOICE
A better alternative
IQOS emits on average 95% less harmful chemicals compared to cigarettes*, and is a better choice than continuing to smoke.
Important information: It does not necessarily equal a 95% reduction in risk. IQOS is not risk-free.
*Reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette.
IQOS is cheaper than continuing to smoke cigarettes.
Assumes the average price of cigarettes at $30.87 per pack. Source: Aztec, IRI data July 2020.
Real tobacco taste with no smoke smell
IQOS heats tobacco to release a nicotine-containing vapour without burning. This gives you real tobacco taste without the cigarettes smoke smell on you and others.
Select and checkout your IQOS trial device
Receive at home
Try for 14 days
Buy or return
Try IQOS 3 DUO for free*
- Rapid charging.
- Two consecutive uses without needing to recharge
*Price after trial: $139
Earn 6.95 IQOS Rewards Dollars if you purchase after trial.FREE TRIAL NOW
Try the Certified Refreshed IQOS 3 DUO for free*
- Rapid Charging
- Two consecutive uses without needing to charge.
Ex-demo device, refreshed and upgraded so it comes to you “like new”.
*Price after trial: $69
Earn 3.45 IQOS Rewards Dollars if you purchase after trial.
How to use
New to IQOS? IQOS is unlike anything you’ve used before. Check this video out and learn how easy it is to get started!
Support you can count on
Your trial device comes with Premium Support – personalised support, priority access to IQOS Experts and technical assistance in the way that suits you best.
Still have questions?
Our dedicated Customer Care team is here for you Monday – Friday, 9AM – 6PM
Get in touch via email and we'll reply as soon as we can.
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Send us a message on our Facebook Page and we will respond directly to you.
Find your answer online
Full FAQs available here
Want to speak to our Customer Care team? Call us at 0800 810 433
*Free trial refers to device only. Tobacco sticks excluded. Only available for new customers.
** ”95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette. See Important Information here.
The IQOS 14 Day Trial lets you experience selected IQOS devices for free. There are no obligations. Simply try a device for 14 days, then decide if you would like to keep it or return it back to us.
For IQOS 3 DUO and IQOS 3 MULTI:
A new device, charger, cleaning brush, cleaning sticks and a return courier bag.
Important: Our heated tobacco devices must be used with specially designed tobacco sticks which are sold separately.
It’s free to trial the device. However, if you decide to keep your device, we will simply charge the cost to your registered credit card within a week after the end of your 14 trial.
1. From our website, click on “TRIAL” from the navigator bar at the top of the page or from the menu dropdown selection in the top left of your mobile device.
2. Choose an IQOS device that you would like to trial over the 14 days. Add this to your shopping cart by clicking ‘Trial now’.
3. If you don’t have an account with us already, you can register during checkout. Be sure to have your driver licence or passport so that we can verify your age. We do this to ensure we are continuing to prevent youth access to our products.
4. Once you’ve completed the checkout process, you will be notified by email as soon as your device has been shipped out. Please allow 3-5 business days for delivery. An 18+ signature will be required.
1. Once you receive your IQOS kit, you will have 14 days to explore the device.
2. We’ll be in touch to help ensure you have everything you need for your IQOS experience.
3. We will also contact you when the end of your 14 day trial approaches to check if you would like to keep or return your device.
4. If you decide to keep your device, we will simply charge the cost to your registered credit card within a week after the end of your 14 trial.
5. If you decide that IQOS is not for you, just let us know and simply return the kit to us using the prepaid pack provided. Please retain the ticket number for tracking and verification purposes in case the returned kit is lost in transit.
This message will show up if you’ve trialled an IQOS device before. You may only trial once.
If you have not done so, then please get in touch with our team. We are here to help. Get in touch on 0800 810 433 or by live chat. Monday – Friday, 9am – 6pm.