Benefits of IQOS Heated Tobacco
Cheaper than smoking cigarettes.
Heating tobacco to give you real tobacco taste.
NO SMOKE SMELL
No burning means no smoke smell on you and others.
Switching completely from cigarettes to IQOS significantly reduces your body's exposure to harmful or potentially harmful chemicals*
Important Information: IQOS is not risk-free. It delivers nicotine, which is addictive. Intended for smokers or vapers above the age of 18 only.
*Source: PMI 3-month reduced exposure studies conducted in Japan and the US in near real-world conditions. These studies measured exposure to 15 harmful chemicals, and compared to the levels observed in smokers who switched to IQOS with levels measured in smokers who continued to smoke cigarettes.
Select your IQOS Heated Tobacco device
IQOS 3 DUO
Our most advanced heated tobacco device comes with back-to-back uses and rapid charging with its portable pocket charger.
Free Trial now: $0
After trial price: $99
Trial IQOS for free*
Try IQOS for 14 days
If you’re satisfied with your trial experience and decide to keep your IQOS device, just let us know and we’ll simply bill you the after-trial price.
Return any time.
There’s no obligations. If IQOS is not right for you at this time, you can always return your device within your 14-day trial period.
Support you can count on
We’re here to help and we’ll be in touch throughout your trial experience. Feel free to send us a Live Chat or call our Customer Care team on 0800 810 433.
*Free trial refers to the IQOS device only. Tobacco sticks excluded.
Support you can count on
We know that starting anything new isn’t always easy, so your trial device comes with Premium Support throughout your IQOS journey.
Enjoy personalised support, priority access to IQOS Experts and technical assistance in the way that suits you best.
Have a question? Get in touch with our Customer Care team on 0800 810 433 or by live chat. Monday – Friday, 9am – 6pm.LIVE CHAT
PREMIUM SUPPORT FAQ
STILL HAVE QUESTIONS?
The IQOS 14 Day Trial lets you experience selected IQOS devices for free. There are no obligations. Simply try a device for 14 days, then decide if you would like to keep it or return it back to us.
For IQOS 3 DUO and IQOS 3 MULTI:
A new device, charger, cleaning brush, cleaning sticks and a return courier bag.
Important: Our heated tobacco devices must be used with specially designed tobacco sticks which are sold separately.
It’s free to trial the device. However, if you decide to keep your device, we will simply charge the cost to your registered credit card within a week after the end of your 14 trial.
1. From our website, click on “TRIAL” from the navigator bar at the top of the page or from the menu dropdown selection in the top left of your mobile device.
2. Choose an IQOS device that you would like to trial over the 14 days. Add this to your shopping cart by clicking ‘Trial now’.
3. If you don’t have an account with us already, you can register during checkout. Be sure to have your driver licence or passport so that we can verify your age. We do this to ensure we are continuing to prevent youth access to our products.
4. Once you’ve completed the checkout process, you will be notified by email as soon as your device has been shipped out. Please allow 3-5 business days for delivery. An 18+ signature will be required.
1. Once you receive your IQOS kit, you will have 14 days to explore the device.
2. We’ll be in touch to help ensure you have everything you need for your IQOS experience.
3. We will also contact you when the end of your 14 day trial approaches to check if you would like to keep or return your device.
4. If you decide to keep your device, we will simply charge the cost to your registered credit card within a week after the end of your 14 trial.
5. If you decide that IQOS is not for you, just let us know and simply return the kit to us using the prepaid pack provided. Please retain the ticket number for tracking and verification purposes in case the returned kit is lost in transit.
This message will show up if you’ve trialled an IQOS device before. You may only trial once.
If you have not done so, then please get in touch with our team. We are here to help. Get in touch on 0800 810 433 or by live chat. Monday – Friday, 9am – 6pm.
TRIAL FOR FREE BEFORE YOU BUYGET STARTED
Become an IQOS Rewards member
Get rewarded when you shop directly with IQOS. Earn IQOS Rewards Dollars with every purchase* - it's that simple. Sign up today and get a bonus of 5 on us.
*Excludes purchases of tobacco sticks
IQOS Rewards Dollars
UNSUBSCRIBE FROM IQOS REWARDS
You are about to remove yourself from IQOS REWARDS
You will lose all of your points and will be unsubscribed from the IQOS mailing list
You have a IQOS Rewards available to for redemption
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IQOS Rewards Dollars
Check out how to earn and spend your IQOS Rewards Dollars below.
How to spend
You can choose to spend your IQOS Rewards Dollars partially or fully at checkout - it's up to you.
Note: IQOS Rewards dollars cannot be redeemed to purchase tobacco sticks.