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First steps with IQOS

Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.

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IQOS 3 Gold with Charger

Find a solution

We are here to help solve problems you are having with your IQOS.

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IQOS Qoach Headset

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits.

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Use our new IQOS Diagnostic Tool

Our self-diagnostic tool makes it easy to identify and fix the issue with your IQOS device.

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Frequently asked questions

Welcome to IQOS

IQOS Services & Support

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