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First steps with IQOS
Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.
Find a solution
We are here to help solve problems you are having with your IQOS.
IQOS CARE PLUS
IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.
Use our new IQOS Diagnostic Tool
Our self-diagnostic tool makes it easy to identify and fix the issue with your IQOS device.
Go to diagnostic tool