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HEETS SIENNA 10 PACK CARTON
$169.00

To make your day to day life with IQOS really easy, we have created an extensive service package for you to enjoy tailored support and coverage.

Accidental Damage Coverage

IQOS CARE PLUS provides you with the comfort that even if you accidentally damage your IQOS you will get a replacement.

If you are having trouble with your IQOS device please call our Customer Care Team for troubleshooting, diagnostic and replacement services.

IQOS EXCHANGE

Switch between IQOS Heated Tobacco System and IQOS VEEV to find the right IQOS device for you.

INTERNATIONAL ASSISTANCE

IQOS International Assistance is a service providing you with assistance 24/7 whilst you are travelling.

You can access services for device troubleshooting and replacement while travelling in selected countries where IQOS is available.

Delivery Details

Please note that 18+ ID verification will be required upon delivery

Premium delivery with IQOS NOW (Auckland only) – FREE for orders above $228

Get your order within 3 hours with IQOS NOW

Order Monday to Friday before 3PM for delivery on the next business day between 8AM-6PM

Order Monday to Friday after 3PM for delivery in the next 2 business days between 8AM-6PM

Order anytime on Saturday and Sunday for delivery on the following Tuesday between 8AM-6PM

Standard delivery for metro areas in Auckland, Wellington and Christchurch

Order Monday to Friday before 3PM for delivery in 2-3 business days between 8AM-6PM

Order Monday to Friday after 3PM for delivery in 3-5 business days between 8AM-6PM

Order anytime on Saturday and Sunday for delivery in 3-5 business days between 8AM-6PM

Express delivery for Auckland and Christchurch (limited to metro areas only)

Order Monday to Friday before 1PM for same-day delivery before 5:30PM
Note: express delivery is not available for orders after 1PM or on Saturdays and Sundays

Express delivery for Wellington (limited to metro areas only)

Order Monday to Friday before 11AM for same-day delivery between 6PM–9PM

Standard delivery for non-metro and rural areas

Order Monday to Friday before 3PM for delivery in 2-3 business days between 8AM-6PM

Order Monday to Friday after 3PM for delivery in 3-5 business days between 8AM-6PM

Order anytime on Saturday and Sunday for delivery in 3-5 business days between 8AM-6PM

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