FORGOT PASSWORD?


Continue with login
OR

What does heated tobacco mean?

The IQOS device heats rather than burns the tobacco stick, releasing nicotine and tobacco flavour, emitting 95% less harmful chemicals compared to cigarettes*.

Compare IQOS

*Important information: It does not necessarily equal a 95% reduction in risk. IQOS is not risk-free. Average reductions in levels of a broad range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F).

Discover the benefits of heated tobacco

IQOS HeatControl™ Technology is what sets us apart. Heating your tobacco, rather than burning it, delivers an experience free from smoke smell, fire and ash with no second-hand smoke to affect the people around you.

How IQOS works

State-of-the-art technology and pioneering science is the backbone of IQOS. IQOS HeatControl™ Technology heats tobacco up to 350°C without burning it.

A patented ceramic heating blade guarantees ideal temperature for 14 puffs or 6 minutes, resulting in a consistent and authentic taste experience.

Services for you

With IQOS CARE PLUS, you can enjoy bespoke support and coverage. It's time to enhance your IQOS experience. If you've purchased your device on our website, you are automatically enrolled in IQOS CARE PLUS*.

Services provided with IQOS CARE PLUS:

  • Accidental Damage Coverage

  • IQOS Exchange

  • IQOS International Assistance

  • Every IQOS device comes with a 12 month warranty^

IQOS SERVICES

*IQOS Care Plus Terms & Conditions apply. ^ IQOS 12 Month Warranty Terms & Conditions apply.
This site contains information on a product containing tobacco and is reserved for smokers over 18 years old residing in New Zealand.
Are you 18 years or older and a smoker?
You must be 18 or over to access materials on this site