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To purchase products from this website, you need to provide hard age verification you are 18+.

Our e-liquid and heated tobacco vaping products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free and contain nicotine, which is a highly addictive substance. No sale to persons under the age of 18.
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Welcome to the latest technology in heated tobacco vaping, IQOS ILUMA.

Register your IQOS ILUMA device

By registering your device, get exclusive access to added cover, improved security and many other benefits.

Register now

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    Accidental damage replacement

    We'll replace your device for free if it's accidentally damaged.*

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    12-month device warranty

    In the unlikely event that something is wrong or defective with your device, we'll fix or replace it.

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    Care you can count on

    Our dedicated NZ-based customer care team is here for you.
    *T&C's apply

Download your IQOS ILUMA user guide

Get to know your new IQOS ILUMA device and how it works.

See important information