Welcome to IQOS

This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Aotearoa New Zealand. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.

Are you over 18 years of age and are you a smoker or user of other nicotine products?

YES

For more information read our Privacy Policy.

RETURNING CUSTOMER SIGN IN

Password

Forgot password?

New customer sign up

Welcome to IQOS Services

Get the most out of your IQOS experience

First steps with IQOS 3 MULTI

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 3 MULTI, and find quick tips .

Learn More

Find a solution

We are here to help solve problems you are having with your IQOS 3 MULTI.

Discover solutions

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits.

Discover more

Frequently asked questions

Welcome to IQOS

IQOS Services & Support

Explore all FAQs

Your cart is empty

Find the IQOS that suits you best.

Compare models

Checkout

This site contains information on a product containing tobacco and is reserved for smokers over 18 years old residing in New Zealand.

Are you 18 years or older and a smoker?

Check

For more information about Philip Morris International or its products, visit pmi.com

You must be 18 or over to access materials on this site