Welcome to IQOS

This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Aotearoa New Zealand. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.

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Welcome to IQOS Services

Get the most out of your IQOS experience

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First steps with IQOS 3 MULTI

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 3 MULTI, and find quick tips .

IQOS 3 Gold with Charger

Find a solution

We are here to help solve problems you are having with your IQOS 3 MULTI.

Discover solutions

IQOS Qoach Headset

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits.

Frequently asked questions

Welcome to IQOS

IQOS Services & Support

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This site contains information on a product containing tobacco and is reserved for smokers over 18 years old residing in New Zealand.

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For more information about Philip Morris International or its products, visit pmi.com

You must be 18 or over to access materials on this site