Welcome to IQOS

This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Aotearoa New Zealand. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.

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Welcome to IQOS Services

Get the most out of your IQOS experience

Man Holding IQOS 3 White

First steps with IQOS 3 DUO

Using IQOS 3 DUO is easy. Learn how to use, clean, and charge your IQOS 3 DUO, and find quick tips.

IQOS 3 Gold with Charger

Find a solution

We are here to help solve any problem you're having with your IQOS 3 DUO.

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IQOS Qoach Headset

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits.

Frequently asked questions

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IQOS Services & Support

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This site contains information on a product containing tobacco and is reserved for smokers over 18 years old residing in New Zealand.

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For more information about Philip Morris International or its products, visit pmi.com

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