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IQOS 3 DUO Refreshed Starter Kit
$59.00 Earn 2.95 Rewards Dollars with this purchase.

By heating and not burning tobacco, IQOS 3 DUO releases nicotine-containing vapour with no cigarette smoke smell, fire and ash.

IQOS 3 DUO is our latest heated tobacco device. Now with faster charging and 2 back-to-back uses without needing to recharge so you can spend less time waiting, and more time on what you love.

To be used with specially designed tobacco sticks.

Brilliant Gold
DK001608.00
  • What is an IQOS 3 DUO Certified Refreshed Device?
  • A: An IQOS 3 DUO Certified Refreshed Device is a device that was used for a maximum of 30 days before being returned to Philip Morris (the manufacturer of IQOS). All Certified Refreshed devices are thoroughly cleansed and disinfected, and undergo rigorous quality tests by expert technicians in Japan.

    They are also upgraded with the latest firmware and come with 6 month warranty, with an additional 6 more months if your device is registered with us.*

    Philip Morris does not declare IQOS Certified Refreshed devices as new. There may be minimal signs of use on the surface and/or packaging.

    *Devices purchased on our website are automatically registered with us.

  • Who refreshes IQOS 3 DUO devices?
  • A: Philip Morris, the manufacturer of IQOS 3 DUO, engages a specialised service provider to follow rigorous procedures for quality check, cleaning, and disinfection.

  • Is it safe to use an IQOS Certified Refreshed device?
  • A: IQOS Certified Refreshed devices comply with the same consumer electronic safety requirements as new IQOS devices. They are quality and functionality checked, thoroughly cleaned and disinfected.

  • Why IQOS is offering such refreshed devices?
  • A: As part of our environmental sustainability strategy, we are committed to minimising waste by maximising the reusability of our devices and reducing our environmental footprint.

  • What is the difference between a refreshed kit and a new one?
  • A: IQOS 3 DUO Certified Refreshed device has been used by adult consumers for a maximum of 30 days before being returned to Philip Morris (the manufacturer of IQOS). All used devices are thoroughly cleansed and disinfected. They undergo rigorous quality tests and are upgraded with the latest firmware.

    Philip Morris does not declare IQOS Refreshed devices as new. There may be minimal signs of use on the surface and/or packaging.

    Like new IQOS devices, IQOS 3 DUO refreshed devices come sealed with all accessories (charging cable, power adaptor, cleaning tool and cleaning sticks) and user documents (quick start guide, safety warnings and instructions and voluntary warranty card).

  • What does the refresh process include?
  • A: All Certified Refreshed devices are thoroughly cleansed and disinfected. Cleaning includes a thorough external cleaning with ethanol saturated/infused cloth and removal of any foreign particles if needed.

    They undergo rigorous functionality and quality tests and are upgraded with the latest firmware. In addition, they are also visually inspected for defects, and are checked for charging performance, LED and button status functionality.

Whats in the box

This device uses specially designed tobacco sticks which are sold seperately

1 IQOS 3 DUO Pocket Charger
1 IQOS 3 DUO Holder
1 IQOS AC Power Adaptor
1 Charging Cable
1 IQOS Cleaning Tool
10 Cleaning Sticks
Important information
Please note that 18+ ID verification will be required upon delivery

Standard delivery for metro areas in Auckland, Wellington and Christchurch

Order Monday to Friday before 3PM for delivery on the next business day between 8AM-6PM
Order Monday to Friday after 3PM for delivery in the next 2 business days between 8AM-6PM
Order anytime on Saturday and Sunday for delivery on the following Tuesday between 8AM-6PM

Standard delivery for non-metro and rural areas

Order Monday to Friday before 3PM for delivery in 2-3 business days between 8AM-6PM
Order Monday to Friday after 3PM for delivery in 3-5 business days between 8AM-6PM
Order anytime on Saturday and Sunday for delivery in 3-5 business days between 8AM-6PM

Note: No deliveries available on public holidays
 Premium delivery with IQOS NOW (Auckland only) – FREE for orders above $228
Want your order now? Enjoy same-day delivery service (within 3 hours) with live tracking services
Order Monday to Friday between 8AM–2.30PM to enjoy 3-hour delivery
Orders received after 2:30PM will be delivered the following working day, within 3 hours from 8AM

If you are not available to sign for an item when our courier arrives, a ‘card to call’ will be left at the delivery address. The card will have details of when the delivery was attempted, tracking number & information on how to arrange redelivery or collection. Alternatively, the courier can deliver the parcel to any other 18+ adult at the same address.

Note: We do not guarantee that delivery will occur in accordance with the above assumptions. Neither a specific delivery day, nor a precise delivery time can be guaranteed. No delivery will take place on Sundays and public holidays. Please refer to the Courier Post website here for details on delivery options available for your address.

IQOS Certified Refreshed Device

Every Certified Refreshed device completes a rigorous process which includes quality tests by expert technicians in Japan.

These devices have been used previously for demonstration purposes for no more than 30 days before being returned to IQOS and refreshed.

Enjoy the same IQOS quality commitment, services and support for half the price.

Here’s what you get

You’ll receive a “like new” device that has been thoroughly cleaned and disinfected. Your refreshed IQOS 3 DUO device comes sealed in a new box with:

  • 1 x Charging Cable
  • 1 x AC Power Adaptor
  • 1 x Cleaning Tool
  • 10 x Cleaning Sticks

This device also comes with free standard shipping.

Guaranteed IQOS quality

Your refreshed device is backed by the same quality commitment with 6 months warranty and an additional 6 more months if you register your device with us.

Devices purchased on our website are automatically registered with us.

Services and support

Once you’ve registered your device with us, you’ll benefit from IQOS CARE PLUS – extensive coverage and services for free including accidental damage replacement and international assistance.

Also enjoy Premium Support – priority access to technical assistance and personalised support in the way that suits you best.

IQOS 3 DUO Refreshed Starter Kit

$59
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This website contains information about our smoke-free products and we need your age to verify that you are 18+.

Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free and provide nicotine, which is addictive. Only for use by 18+ who would otherwise continue to smoke or use other nicotine products.
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