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This website contains information about our smoke-free products and we need your age to verify that you are 18+.

Our e-liquid and heated tobacco vaping products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free and contain nicotine, which is a highly addictive substance. No sale to persons under the age of 18.
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Redefining vaping in New Zealand - Is IQOS VEEV the best vape for you?
Redefining vaping in New Zealand - Is IQOS VEEV the best vape for you?

Redefining vaping in New Zealand - Is IQOS VEEV the best vape for you?

Redefining vaping in New Zealand - Is IQOS VEEV the best vape for you?

IQOS VEEV is our most technologically advanced vaping device, delivering taste consistency every time. With a compact and ergonomic design, it’s simple to use. Just swap flavour pods on the go and enjoy. There is so much more to IQOS VEEV, read further and find out why its ‘vaping made right’!

What is IQOS VEEV?

IQOS VEEV is our advanced vaping device that delivers taste consistency every time. It features a unique IQOS VEEV MESH heating technology designed in Switzerland, and backed by more than 6 years of rigorous scientific research and development.

IQOS VEEV enables you to customise your vaping experience through the IQOS app. You can enhance your vape experience with our unique on-demand feature, the responsive draw, which adds subtle vibrations when you draw.

IQOS VEEV is easy to use. Simply swap flavours and enjoy. There’s no refilling, no mess, and no lingering flavour aftertaste from one pod to another.

IQOS VEEV is an alternative for legal age smokers or vapers who would otherwise continue to use nicotine products. It is not for people who have never used tobacco or nicotine products or those who have quit using tobacco and nicotine products.

IQOS VEEV and VEEV pods are not for minors. This product is not risk free and is addictive. For more risk information, click here.

How is IQOS VEEV redefining vaping in New Zealand?

Unlike most vapes or electronic cigarettes, IQOS VEEV is a vape made from aluminium instead of plastic and built to last. Unlike traditional wick and coil pod devices, the VEEV pod contains a steel mesh that is in constant contact with the e-liquid to prevent overheating which causes a burnt taste.

When the e-liquid level is low, the IQOS VEEV will automatically shut off to prevent burning. IQOS VEEV pods are closed systems to prevent tampering or alterations to the e-liquid. That means when you are ready for a new flavour, or the e-liquid is running low, swap the pod out for a new one without having to stop and refill with more e-liquid.

Should something go wrong with your IQOS VEEV, you are covered by our program that provides tailored support and warranty.





What is IQOS VEEV heating technology and how is IOQS VEEV different from other e-cigarettes?

Our unique MESH™ heating technology is backed by over 6 years of rigorous scientific research and development, created with a German-made MESH™ heater.

Unlike wick and coil e-cigarettes, the MESH™ heater remains in constant contact with the e-liquid, which means taste consistency every time. In addition, the unique “low liquid detection” technology is designed to prevent overheating or a burnt taste (dry puffs). The IQOS VEEV automatically turns off when there is almost no liquid remaining in the VEEV pod.





How is the revolution in IQOS App technology helping you to personalise your vape?


download the IQOS VEEV vape app

Concerned about how much you’re vaping? The IQOS App allows you to view the number of puffs you take during the day on the IQOS VEEV.

For users wanting to personalise the draws on IQOS VEEV, choose from several responsive draw haptic patterns to find the sensation that suits you.

Finally, not only can you activate the parental locking system using IQOS App, but you can also locate your device if you lose it. We all know how annoying it is to loose your vape. Now you can locate your IQOS VEEV device at the press of a button.



Why is it important we have Youth Access Prevention?

IQOS VEEV contains nicotine which is addictive and not risk-free. Our product range is for adult smokers or vapers only who are looking for a better alternative which is why we have a youth access prevention tool in place. This means we adhere to a global standard where age verification is required at the point of purchase, both in-store and online, via courier delivery, and through third party online retailers and vape shops.

How does IQOS VEEV differ from IQOS 3 DUO and IQOS 3 MULTI?

IQOS 3 DUO is the most advanced of the IQOS HeatControl™ technology devices and used with sticks made from real tobacco. Unlike e-cigarettes, IQOS 3 DUO heats the tobacco without burning it to release tobacco flavours and nicotine and allows for two consecutive uses.

IQOS 3 MULTI is also part of the HeatControl™ technology range, the device can be used ten times consecutively before needing to be recharged.

IQOS VEEV, on the other hand, is an e-cigarette and contains an e-liquid with nicotine that is heated into a vapour that is inhaled by the user.

Is IQOS VEEV safe as an electronic device?

IQOS VEEV is designed to be a safe electronic device, when used in accordance with the instructions in the user guide.

The IQOS VEEV battery is certified according to ISO standards and features multiple protections to prevent electrical issues.

Does IQOS VEEV produce smoke?

No, IQOS VEEV does not produce smoke because there is no burning or combustion involved. It vaporises a liquid that contains nicotine, to create an inhalable vapour.

This product is not risk free and contains nicotine, which is addictive. For more risk information, click here.

Will IQOS VEEV help me quit smoking?

No. IQOS VEEV is not a smoking cessation device or an alternative to quitting smoking.

If you are concerned about the health risks of smoking, your best option is to quit smoking or nicotine-containing products altogether.

IQOS VEEV and VEEV pods are available for purchase at our Newmarket IQOS Store in Auckland. You can also buy from selected vape stores and outlets across New Zealand, including Urban Vape and Hawkes Bay Vapour. Alternatively, you can purchase online right here on the IQOS website. VEEV pods are available in four flavours in New Zealand, including Classic Blond, Classic Auburn, Classic Mint and Classic Mix. All IQOS VEEV pods come in an 18mg strength of nicotine. Use our online store locator to find the nearest outlet to you.

Can I trial IQOS VEEV and VEEV Pods today?

You can trial IQOS VEEV for free in store or online as a bundle with IQOS 3 DUO or IQOS 3 MULTI with our 14 day trial. With the IQOS VEEV you can sample two pods (your choice of flavours), plus either the IQOS DUO or MULTI (tobacco sticks sold seperately).

After the trial, you can choose to either keep both devices, just one device, or return both without any obligation.

Still have questions?

If I have any further questions, who should I contact?
If you have further questions or need help, you can reach our Customer Care team using one of the options below:
Phone: 0800 810 433 (Monday to Friday 9AM to 6PM)
Email: contact@iqos.co.nz
Live chat: Click here to chat with us live (Monday to Friday 9AM to 6PM) What is the IQOS VEEV launch offer?

What is the VEEV launch offer?
If you buy 1 IQOS VEEV device for $69, you will get 5 free VEEV flavour pods. This offer is valid until 18 November 2020.

Who can buy IQOS VEEV?
IQOS VEEV is not risk-free, and is intended for smokers or vaper above the age of 18 only.

In order to prevent minors from accessing or using our products, you will need to register an account with IQOS, then verify your age with your passport or driver license. You can do this during checkout.

How long does an IQOS VEEV device last for? What is my warranty on the IQOS VEEV Device?
Generally, the IQOS VEEV is built to last about a year. Your IQOS VEEV device and battery is covered by a one year warranty. Terms and Conditions apply.

All registered devices come with free accidental cover as part of IQOS CARE PLUS.

When will I receive my order?
Generally, within 2 business days for metro areas, and between 2-5 business days for rural areas.

Express delivery options are also available. Fees, terms and conditions apply

See our shipping and returns page for more information.

Can I order more VEEV pods than the 5 free pods included in the offer?
Yes you can. Once the “VEEV Starter Kit Launch Offer” has been added to your shopping cart, you can continue shopping to add “IQOS VEEV PODS” to your shopping cart. Standard prices apply.

Where can I buy VEEV flavour pods?
You can order VEEV flavour pods easily from our online shop any time. You can also purchase pods from our Newmarket Store, or at any of our retail partners and selected petrol stations across New Zealand. See our store locator for details.

IQOS contains nicotine, which is a highly addictive substance. No sale to persons under the age of 18.