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To be eligible for the IQOS 14 Day Trial, you must have fulfilled the below requirements:

  • You must be a Legal Age Smoker (at least 18 years old);
  • Registered as an IQOS consumer on our website;
  • Agree to take sole responsibility for the IQOS device during the program; and
  • Confirmed that all provided details are true and accurate, that you are an authorised user of the credit/debit card used to make your order and that there are sufficient funds to cover the cost of the products you have ordered.

Our customer service will contact you on Day 14 to confirm your decision for IQOS device:

  • Should you decide to purchase the IQOS device, we will automatically charge your registered credit/debit card; or
  • If you decide that IQOS is not for you, you will not be charged for the device cost. Please return the kit using the prepaid envelope provided and retain the courier ticket number as proof. In the case that we do not receive the returned IQOS kit by Day 21, you will be automatically charged via your registered credit/debit card.

The IQOS 14 Day Trial is subject to change for any reason at any time without notice. If your processed order has been affected, you will be notified by our Customer Care team.

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