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Matariki Holiday Hours 2026

Our team is taking a short break for the holidays. Below you’ll find our Matariki opening hours, along with shipping and delivery information.

Online Orders

Our delivery partners will not be operating from Friday, 10 July. Delivery services will resume on Monday, 13 July. Due to the this, expect a small delay in your online order delivery during this holiday period.

IQ VAPE Newmarket Hours:

  • Friday 10 July: Open
  • Saturday 11 July: Open
  • Sunday 12 July: Open

Click & Collect is operating as usual, however it will not be available when IQ VAPE Newmarket is closed.

Customer Support

Our Customer Support team will be unavailable on:

  • Friday 10 July - Sunday 12 July

While support is unavailable at these times, you can email us on contact@iqos.co.nz and we’ll get back to you promptly upon our return.

Our normal Customer Support hours (Mon – Friday, 9am – 5pm) apply outside of these days.

Wishing you a safe and happy Matariki.

IQOS Team