Easter Holiday Hours 2026

Our team is taking a short break for the holidays. Below you’ll find our Easter opening hours, along with shipping and delivery information.

Online Orders

Our delivery partners won't be operating on the statutory holidays. Due to the this, expect a small delay in your online order delivery during this holiday period.

IQ VAPE Newmarket Hours:

• Friday 3 April: Closed
• Saturday 4 April: Open
• Sunday 5 April: Closed
• Monday 6 April: Open

Click & Collect is operating as usual, however it will not be available when IQ VAPE Newmarket is closed.

Customer Support

Our Customer Support team will be unavailable on:

• Friday 3 April
• Saturday 4 April
• Sunday 5 April
• Monday 6 April

While support is unavailable at these times, you can email us on contact@iqos.co.nz and we’ll get back to you promptly upon our return.

Our normal Customer Support hours (Mon – Friday, 9am – 6pm) apply outside of these days.

Wishing you a safe and happy holidays.

IQOS Team